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County Government Migrates Mailboxes while in Legal Hold

The Problem

We have been using NearPoint for our email archiving for over 10 years and with a planned move to Office 365 it was no longer a viable solution. Since all of our employee’s mailboxes (approximately 2,400) were on an 18-month litigation hold it was imperative that we could extract this data from NearPoint and export it to Office 365, with a high level of confidence. We researched the migration methods available and quickly realized that the native tools built into NearPoint were not a viable way to export all data to Office 365. This led us to Archive360’s FastCollect email migration tool.

The Challenge

With everyone’s time allocated to numerous projects our big concern was how much time this migration was going to take. In the end the majority of time and issues that we dealt with was migrating the active mailbox to Office 365 rather than the archive migration.

The Solution

With the help of the Archive360 technical staff we were able to install the FastCollect software very quickly and after migrating several mailboxes we had enough knowledge to begin exporting of all mailboxes to Office 365. First, we ran batch jobs, based on functional units, migrating the active mailbox to Office 365 using PowerShell and the tools providing by Office 365, and cutting over to the online mailbox. Next, we migrated the email archive data to the Office 365 archive mailbox using the FastCollect application. These jobs would run for several days with no impact to the customer. Our assigned support professional from Archive360 would log in remotely periodically and check the logs and adjust server and application settings to fine tune the migration performance. Any time I had questions or concerns, support was just a quick email or phone call away. I always dealt with the same person that was assigned to this migration. The software provided excellent logging so it is easy to zero in on any issues and re-run jobs if need be. At the end of the project, an excellent report detailing any exceptions provided assurance that we had captured the data as well as possible.

The Results

FastCollect allowed us to meet our migration schedule target and take command of what seemed like an impossible task. The automation allowed us to run batch jobs over the weekend and with little or no monitoring or intervention. We would just queue up all the mailboxes we wanted to export on Friday afternoon and upon returning to work on Monday, the majority of the jobs had completed successfully. FastCollect is an excellent migration tool.

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