Archive360 Customer
Success

Working with our customers to ensure faster
onboarding, optimize end user experience and
accelerate time to value.

Companies who trust Archive360

Data Management

Onboard, Verify, and
Activate Your Data

Archive360 is a cloud-based modern archiving platform that integrates with your data ecosystem and existing security, compliance, analytics, and AI tools. Archive360 provides onboarding, classification, and organization of your data, with powerful automation capabilities for retention and deletion processes and a full audit trail. Encryption and entitlement tools ensure your data is protected and compliant, while still accessible to anyone who needs it and ready for future use in training AI tools or powering real-time analytics.

Explore the Archive360 Platform

Our collective interest is not only in what you want to achieve as a result of the project: together we’ll understand the ‘why’ behind it, anticipate specific challenges, identify opportunities to exceed expectations, and plan accordingly.

Archive360’s approach to Customer Success (CS) also extends beyond our dedicated team. CS principles have been adopted across the organization to drive anticipated outcomes and a better experience along the way.

We’ll partner with you from the outset, crafting a blueprint: a proactive plan that aligns to your unique requirements and objectives.

Contact CS

As expected, your blueprint provides technical milestones. You’ll also have a strategic, 360-degree view, with options so you can scale as needed. You’ll see clear goals, key organizational metric tracking, and opportunities for maximizing your realized value from the solution.

Throughout the project a Customer Success resource is available to help you and your Archive360 project team whenever you need us.

Customers are invited to learn --- and have some fun along the way. You’ll find us leading panel discussions at conferences, engaging in tech policy discussions, and sponsoring events that support the communities where our customers live and work.

Contact CS

Proactive Onboarding

Your Blueprint Success Plan focuses on your requirements and desired outcomes and ensures the entire team is aligned to your project objectives.

Get Connected

Our Customer Success team leads customer advocacy across the entire organization, ensuring you have access to the right resources at the right time.

Accelerate Your Outcomes

Our team continuously measures progress toward your objectives, helping you meet your unique goals more effectively with cost efficiencies in mind.

Extend Your Impact

How are your needs changing? What’s new in our products or services? We work with you to develop a roadmap, ensuring you can leverage your investment and build for the future.

Get MORE out of our Partnership

We provide training, best practices, and new insights around compliance, security, and other topics. You’ll also have the opportunity to weigh in on upcoming features and functionalities.

Want more information?

Ask your Account Rep for a call with someone from our Customer Success team. We’d be glad to meet with you.

Archive360 Customer
Success

Companies who trust Archive360

Onboard, Verify, and
Activate Your Data

Overview