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Centrally Archive, Compliantly Manage and Quickly Access Large Volumes of Data From Popular Digital Communications Channels

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6 Million

Messages/day continuously captured by Top 3 consulting firm 
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1 Platform

To manage all data obligations: legal, regulatory, operational

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4 Million

Emails/day continuously captured by Top 3 U.S. health insurance company

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Proactively Manage Digital Communications Risks 

Empower your teams to search, review, and manage large volumes of communications data compliantly, efficiently and cost-effectively. 

Organizations are challenged by a growing number of digital communications channels, legal and regulatory record retention, data privacy and security requirements. Compliantly collecting, retaining and managing growing volumes of data from multiple channels in a timely manner is increasingly important and difficult without the proper tools. Archive360’s unified communications compliance solution brings together digital communications from popular applications and legacy email archives into a platform that: 

  • Ensures the correct data is compliantly captured and managed, to meet regulatory obligations 
  • Consistently manages data classification, processing, storage, entitlements, retention and disposition  
  • Reduces storage and administration costs, freeing up operational space and IT resources. 
  • Reduces cybersecurity, data privacy, preservation, and compliance risks 
  • Provides cross-system visibility and control over data retention, disposition and legal holds 
  • Accelerates e-discovery with advanced search and search refinement capabilities across multiple channels 
  • Provides case management, tagging and annotation capabilities 
  • Ensures data defensibility with a complete audit trail and proof of disposition 

 

Unified Governance of Data From Communications Channels

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What Communications Data Can I Archive? 

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THE CHALLENGE 

Digital Communications Risks and Compliance Costs are Increasing, but Your Tolerance and Budget are Not

The risk and cost of maintaining the status quo are no longer sustainable. 

Compliance as an Afterthought

As the means of communicating and collaborating online have expanded from email to virtual meetings, chats, social media, instant messaging, podcasts, videos, and more, organizations contend with a growing volume and variety of data, a more-critical regulatory environment focused on data privacy, security, and sovereignty, and implementing a digital communication governance program that effectively meets the compliance requirements after the systems have already been deployed. 

Ecomm Channel Proliferation

With an ever-increasing number and variety of digital communication channels, Organizations can no longer continue to have digital communications trapped in isolated repositories and expect system administrators to consistently and cost-effectively manage them according to policies. Each tool has different data management and search capabilities, making the enforcement of data governance policies, response to data requests, and audit of the data governance program complex, error-prone, and costly. 

Data Over-Retention

The easiest, and many incorrectly assume safest, approach to managing data is to retain it all. The increased likelihood of a data breach, regulatory fines, and appearing in the headlines for the wrong reasons have amplified the risk of data over-retention and is forcing organizations to understand when data risk outweighs value so it can be appropriately managed and disposed. 

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THE SOLUTION 

Unified Communications Management 

Efficiently and cost-effectively meet your data management compliance, legal, and business objectives. 

Policy-Driven Compliance  
and Savings   

Automatically archive conversations and data from operational systems to ensure your classification, storage, entitlement, retention, supervision, preservation/legal hold, and disposition policies are consistently and efficiently enforced enterprise wide. Take the data management burden off content owners and IT support and increase productivity, reduce costs, mitigate risks, and drive better business decisions.

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Accelerate Data Discovery at Scale 

Quickly find relevant communications you are entitled to see in a single search across petabytes of data aggregated from multiple systems. The Archive360 platform’s unique class-based data architecture and advanced search and refinement capabilities enable fast and efficient searches across diverse data sets. When interactions happen across multiple channels such as email, Slack and Zoom, you can see the entire conversation in context as a topic originally raised in email is further discussed over a week in Slack and Zoom.  

  • Metadata-only indexing for faster, more cost-effective results 
  • Full content indexing where needed 
  • Exact match, any term, proximity, spelling variations, search within search 
  • Preview 100+ formats 
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Defensibly Manage Data 

Data can be stored in the correct geolocation to ensure data sovereignty compliance and on immutable (WORM) storage to prevent tampering and ensure authenticity. All interactions with archived data, including metadata, disposition approval workflows, and retention overrides are logged to provide a complete audit trail and proof of disposal so legal and compliance personnel can easily demonstrate policy enforcement and record authenticity.  

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Unmatched Options for Protecting Your Data 

Security by design and default 

True Zero-Trust Security 

Although many applications claim to follow zero-trust, least privileged principles, the fact is some “privileged users” have full access to all their features, functionality, and data. A compromised privileged user account is the most common point of entry leading to a data breach. By archiving data to Archive360’s platform, you remove privileged user access to the data. Even Archive360 administrators don’t have access to the data unless explicitly entitled. 

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Precise Access Controls 

Access to archive functionality and its underlying data is controlled by roles, and access to data is further controlled by custodian, data type, eDiscovery case status, time, device, and other attributes. Attribute-Based Access Controls (ABAC) give you much greater leeway to refine the circumstances under which data can be accessed than just Role-Based Access Controls (RBAC). Open API’s enable users to access and act on archive data from within leading applications such as Microsoft 365 and Exterro eDiscovery 

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Data Security and Multi-Level Entitlement Through Encryption 

Vendors of most data management platforms control your tenant’s encryption keys. Some enable you to manage your tenant encryption keys yourself. Only Archive360’s Security Gateway enables you to manage the keys in an environment apart from your data in the cloud, so if hackers gain access to your data, they cannot decrypt it. It also enables you to control access to files and redact or mask specific fields through data classification-driven encryption. 

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 Key Benefits of Archive360 Unified Communications Compliance 

  • Centralize communications and data governance at scale across organization systems 
  • Eliminate legacy email archive maintenance, infrastructure, and licensing costs 
  • Mitigate data security & privacy risks  
  • Ensure compliance with classification- and policy-based data retention, legal hold, and entitlements 
  • Account for all data, associated permissions, and actions with a complete chain of custody 
  • Facilitate data discovery by finding what you need in a single search or query across petabytes of data from multiple systems 
  • Save time and resources by giving your workforce secure, controlled self-service access to archived data 
  • Archive and manage all types of data from a wide range of systems 
  • Take advantage of Archive360’s seasoned expertise to complete the project efficiently, compliantly, and cost-effectively

CUSTOMER SUCCESS STORY 

Top 3 Management Consulting Firm Centralizes and Streamlines the Governance of its Digital Communications While Adhering to Regional Data Sovereignty Requirements 

“We needed a highly scalable and secure archive to capture all our communications around the world, processing and retaining data in the region it was created to meet GDPR requirements. Of all the archiving solutions we tested, Archive360’s platform was the only one that could meet our scalability and jurisdictional retention requirements.”

-  Director, Cloud Engineering