Unified Communication Archiving
Collect, compliantly manage, and centrally search and access all types of communication data from multiple sources.

Regulatory Compliance, Data Privacy and Security Depend on Effective Data Governance
Reining in siloed systems and growing data volumes has never been more urgent.
Poor visibility
As the means of communicating and collaborating online have expanded from email to online meetings, chats, social media, instant messaging, podcasts, videos, and more, we must contend with a growing volume of data and data types;, yet surveys continue to show that IT departments have little visibility into the data they have been tasked with managing.
Reliance on data owners
Organizations can no longer continue to have communications, files, and application data trapped in isolated repositories and rely on employees to consistently classify, organize, and manage their communications and content according to policies. End users have many other priorities. Expecting them to remember policies, much less, apply them consistently, has proven to be futile.
Data over-retention
The easiest, and many incorrectly assume safest, approach to managing data is to retain it. The increased likelihood of a data breach, regulatory fines, and appearing in the headlines for the wrong reasons have amplified the risk of data over-retention and is forcing organizations to understand when data risk outweighs value so it can be appropriately managed and disposed.
Rethink the Way You Manage Data
Shift from application-based data management to a single platform for managing data across applications, file systems and databases.
Optimize storage
Collect data from any source and store it:
- In its native format, so it can be easily restored for future use or transformed to facilitate its review.
- In the appropriate storage tier to optimize storage costs
- In immutable WORM storage to ensure defensibility
- In the correct geo-location to ensure data sovereignty compliance

Unify data governance
Identify, classify, and organize data, indexing the metadata and full text of unstructured data so it can be quickly and easily found and managed. AI and machine learning can be used to enrich data through audio and video transcription, language translation, image text extraction, object and entity detection in images and video and more. Throughout data ingestion, classification, entitlement, retention, and disposition, policies are applied to ensure data is automatically and consistently managed.

Control access
Archive360’s platform provides secure, appropriate access to archived data using a zero-trust, least privilege security model to support your compliance requirements. Our powerful search capabilities enable users to quickly find content they are entitled to access, aggregated from all the data sources connected to the archive. Open API’s enable users to access and act on archive data from within leading applications such as Microsoft 365, Exterro and Relativity.

Unified Communication Management
Efficiently and cost-effectively meet your data management legal, compliance, and business objectives.
Policy-driven compliance and savings
Automatically archive conversations and data from operational systems to ensure your classification, storage, entitlement, retention, supervision, preservation/legal hold, and disposition policies are consistently and efficiently enforced enterprise-wide. Take the data management burden off content owners and IT support and increase productivity, reduce costs, mitigate risks, and drive better business decisions.
One search
Gain immediate access to relevant content, including file versions, from all data sources connected to the platform. AI and machine learning identify content relationships to help surface the most relevant results. Review fully threaded conversations as they appeared in the application for full context. The results can be culled and saved on multiple levels, tagged, annotated, and managed in cases to track investigations and legal holds.
Defensibly manage
Communications and data can be stored in optional Write Once Read Many (WORM) storage to prevent tampering and ensure authenticity. All interactions with archived data, including metadata, disposition approval workflows, and retention overrides, are logged to provide a complete audit trail and proof of disposal so legal and compliance personnel can easily demonstrate policy enforcement and record authenticity.
Not All Cloud-Based Data Archives Are the Same
Multi-tenant SaaS vs. a Dedicated SaaS archive
Features | Multi-Tenant SaaS | Archive360 |
Scalability | ||
Unlimited data ingestion, data export, and search performance scalability* | ||
Portability | ||
You control where your data is stored | ||
Store and restore archived data in its native format | ||
Security | ||
Complete control over infrastructure (e.g. – firewall rules, IP whitelist, etc.) and application security protocols | ||
Role- and Attribute- Based Access Controls (e.g. – entitle by case status, IP address, location, etc.) with active directory integration | Limited | |
Automatically redact, anonymize, specific content within files | ||
Complete control over tenant, user, and content encryption keys with ability to store keys in an entirely different location than the data | ||
Scope | ||
Archive and manage any data type from any system in, almost, any location | Limited | |
Integration with leading eDiscovery & business analytics tools | ||
Includes eDiscovery case management, case specific notes, custom tags |
Control data security
Control data processing
Control your data
Control data security
Multi-tenant SaaS archive vendors control archive security for all their customer tenants as well as security training for all employees with administrative access to your data. You must trust that they have the necessary security protocols in place to protect your data and ensure their employees follow them. With Archive360, you have complete control over your data’s security. There are no privileged users with unfettered access to your data. All data access must be explicitly entitled.

Control data processing
Multi-tenant SaaS archive vendors need to balance data processing resources across all their tenants. They can limit the flow of your data into and out of their platform as well as limit search performance, particularly when large data sets are involved. Unlike multi-tenant SaaS archives, Archive360 gives you complete control over how your data is processed. You can scale data ingestion and search performance to meet your schedule and cost requirements.

Control your data
Some SaaS archive vendors use a proprietary format that means you can only view, access and manipulate your data using the tools they provide. They can make removing data from their platform difficult by charging a hefty extraction fee. With Archive360, data is captured in its native, rather than proprietary, format, so you can easily remove your data from our archive without it being held hostage.

Unmatched Options for Protecting Your Data
Security by design and default
True zero-trust security
Although many applications claim to follow zero-trust, least privileged principles, the fact is some “privileged users” have full access to all their features, functionality, and data. A compromised privileged user account is the most common point of entry leading to a data breach. By archiving data to Archive360’s platform, you remove privileged user access to the data. Even Archive360 administrators don’t have access to the data unless explicitly entitled.
Precise access controls
Access to archive functionality and its underlying data is controlled by roles, and access to data is further controlled by custodian, data type, eDiscovery case status, time, device, and other attributes. Attribute-Based Access Controls (ABAC) give you much greater leeway to refine the circumstances under which data can be accessed than just Role-Based Access Controls (RBAC).
Multi-level data encryption
Vendors of most data management platforms control your tenant’s encryption keys. Some enable you to manage your tenant encryption keys yourself. Only Archive360’s Security Gateway enables you to manage the keys in an environment apart from your data in the cloud, so hackers who gain access to your data won’t be able to decrypt it. It also enables you to control access to files and specific content within a file by automatically encrypting and redacting or masking specific words, phrases or fields.