A Message from our CEO

With 2021 drawing to a close and the holidays almost here, I want to take a moment to reflect on what has been an unforgettable year here at Archive360. While the global pandemic continues to present us all with challenges both at work and at home, our team has once again achieved new heights with our products and our business.

Thanks to our customers, partners and business associates, 2021 is set to go down as a record year in the company’s history. In the past twelve months, we’ve doubled down on our commitment to innovation, delivering: a full Records Management module that’s redefining cloud-based records retention and disposition; a Zero Trust-based data security application that has been implemented by some of the most security conscious banks, healthcare organizations and US Federal agencies; a new approach to information governance scalability allowing us to onboard over 1PB/month of multiple data types for each customer, including, full classification, masking, and encryption from over 200 systems.

We’re on track to book a record number of new customer wins in both the commercial and government sectors. We’re honored to maintain our 100% customer retention rate and see our customers continue to expand their use of our technology. I’m immensely proud of the work that our team continues to do to support our customers and partners. And above all, I am thankful to all of you, our customers and partners, who continuously drive us to disrupt and transform the information archiving and management industry and confidently help you achieve your vision of digital transformation.  

On behalf of the Archive360 team, I wish you a joyous, safe, and healthy holiday season and Happy New Year.

Robert Desteno CEO at Archive360 Signature

Customer Spotlight

How DLA Piper Transformed their Information Governance  

In this podcast, Leigh Isaacs, Director, Information Governance for DLA Piper  LLP and Bill Tolson, VP of Compliance and eDiscovery at Archive360 discuss how the changing remote workforce has effected the management of Information Governance processes.  They discuss the transition to collaboration tools, its impact on an organization's corporate culture, and the ability to successfully do business remotely.  

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Experts' Advice

Whitepaper: Why Zero Trust is Important

This new report by Osterman Research describes how organizations are deploying and planning to deploy a zero trust architecture. It offers direction to decision-makers and influencers on best practices and solutions to support the move to zero trust.


Blog: Modern Attachments – An eDiscovery Quagmire?

The modern attachment capability can be problematic for both regulatory data retention requirements and in litigation hold/eDiscovery.

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Podcast: The Changing Information Governance Environment in the Age of COVID-19

In this episode John Mancini, President of Content Results LLC, and long-time past president of AIIM discusses how the surge of data in organizations has forced the evolution of the "traditional" records manager role to now be responsible for all information within an organization including its privacy, security, retention and disposition.

Podcast ICON

Blog: CapEx versus OpEx - On Premises versus the Cloud

Many organizations continue to ask themselves: can you save money by moving from on-premises data centers to the cloud? How much can you save, and are there additional advantages to moving to the cloud? Read this blog to learn the pros and cons of each.

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Microsoft 365 Migrations and Inactive Mailboxes (2-part blog series)

One of the issues most organizations run into during an archive migration is inactive users and what to do with their data. These blogs discuss best practices for departed employee data and the challenges of shared mailboxes.

Inactive Users

Product News - Security Update 

In this edition’s Product News:
  • Log4j vulnerability – what it is and why Archive360 customers are not impacted
  • Cybersecurity threats and updates from the United States Cybersecurity and Infrastructure Security Agency (CISA)
  • Cloud data migration trends and issues
  • Why your SaaS vendor leaves you vulnerable to cyber attacks
  • How to take control of your data security

Log4j Vulnerability Highlights Importance of Strong Cloud Security Controls 

Organizations worldwide have been scrambling to respond to yet another potential cybersecurity threat to global computer networks. This time the threat comes from a bug inside software known as Log4j which hackers could use to steal data, install malware or take control. Log4j is just another security vulnerability in what seems like an endless stream of cybersecurity vulnerability disclosures. 

Archive360 Chief Architect, Glenn Luft, discusses why the Archive360 Archive2Azure platform was not impacted by the Log4J vulnerability named Log4Shell CVE-2021-44228.

Is your SaaS vendor meeting your security requirements?

While the Log4j vulnerability has no impact on Archive360 customers, it has impacted many SaaS archive solutions. As we’ve seen with other cyberthreats, the Log4j vulnerability highlights the importance of proactively ensuring your cloud vendors have up to date security controls in place or offer the ability for customers to customize their individual security processes/technology to better mitigate the ever evolving security threat landscape. 

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Sharing security responsibilities, particularly when you have a mix of IaaS, PaaS, and SaaS – each with different security requirements and capabilities – can be challenging. Multi-cloud makes matters worse. In fact, over 90% of the technology leaders surveyed by Pulse say their SaaS providers don’t meet all their company’s security requirements. And more than a third (37%) of tech leaders say they have had to make a security policy exception for one or more of their SaaS-based vendors. 

The problem with SaaS archiving and information management solutions is their shared tenancy and one-size-fits-all security model that limits your security options. You must trust SaaS vendors to: 

  • Manage their software’s security configurations and rotate encryption keys appropriately 
  • Store encryption keys in a different location from where the data resides 
  • Strictly limit access to encryption keys 
  • Limit data access to only those identities–both human and non-human–who absolutely need it 
  • Limit data access duration to only the times it is essential  
  • Actively monitor their users’ job status and manage their entitlements accordingly 
  • Train their personnel on best security practices and for personnel to follow protocols
  • Seek your consent before turning it over to the government using secrecy warrants 
  • Adequately test software updates for vulnerabilities before, during, and after deployment 

In the Media

Help Net Security: Cloud compliance: Falling out of it could spell doom

In this Help Net Security interview, Bill Tolson, VP of Global Compliance and eDiscovery at Archive360, discusses the importance of cloud compliance and what companies can do meet the requirements when shifting to the cloud.

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Government Technology Insider: FOIA in the COVID-19 Era: When Government Agencies Can’t Comply with Government Mandates

Many government agency employees have been working remotely, perhaps for the first time ever. And with most organizations having an on-premises decentralized approach to information management, it becomes nearly impossible to conduct searches for FOIA requests. So what's the answer?  The cloud.