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Intelligent Information Management in Your Azure Cloud

With Archive2Azure, the intelligent information management and archiving solution built on Azure Services, you’re able to maintain control over all your corporate information.

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Product

Fast, secure, painless migration of data to the Microsoft Cloud

FastCollect takes the risk out of data migration to the Microsoft Cloud by providing 100 plus connectors for migrating a huge variety of structured, semi-structured, and unstructured data. FastCollect provides for the fast, secure, and trouble-free movement of data from on premise and cloud repositories to the Microsoft Cloud in a legally defensible manner.

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Product

Premier Support Services

Ensuring Customer Success with Industry Leading Support Services

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Dedicated to Your Success

Customer success is our top priority. That’s why we provide every customer with a Standard Support Plan from the beginning.

For customers who need a higher level of product support, we offer a Premier Support Plan that includes individual guidance, expert advice, and faster response times to support your critical needs. Archive360 Premier Support Services builds upon our standard support offering providing faster response times and expert guidance and coaching.

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Choose the Right Plan to Reach Your Goals

The Premier Support Plan provides world-wide 24/7 support across multiple regions and provides priority access to highly experienced information management and eDiscovery customer support team members who have many years of experience and are all full time Archive360 employees with immediate access to the Archive360 engineering team.

Customer Support Services Options

Standard
Premier
What Comes with Your Support Plan
Problem Diagnosis
Resolving Incidents
Software Update
Product Usage
Index Management
Policy Rules
Expert Coaching
Developer Support
Admin Assist
Optional
8/5 Online Support
24/7 Online & Phone Support
Standard
What Comes with Your Support Plan
Problem Diagnosis
Resolving Incidents
Software Update
Product Usage
Index Management
Policy Rules
Expert Coaching
Developer Support
Admin Assist
8/5 Online Support
Premier
What Comes with Your Support Plan
Problem Diagnosis
Resolving Incidents
Software Update
Product Usage
Index Management
Policy Rules
Expert Coaching
Developer Support
Admin Assist
Optional
24/7 Online & Phone Support

Contact Support

To contact support via email, support@archive360.com

How Can We Help?

Contact support via Email