Large US-based retailer

Challenges

In 2014, Cloud Sherpas began a new Google Vault project with one of its strategic clients in the retail industry. The organization had previously implemented Google Vault and brought in Cloud Sherpas to facilitate the data migration from its legacy system to Vault. Cloud Sherpas engaged Bishop Technologies to help with this project given the organization’s expertise in the tools and processes required for archive data migrations from legacy systems.

“When we came in, we took ownership of the migration process and started using TransVault, the extraction tool that our client had used previously. However, we quickly found numerous challenges in getting it set up,” explains Nicholas Hatch, Director of Enterprise Migrations for North America at Cloud Sherpas.

Hatch continues that the majority of the challenges his team faced with the legacy tool stemmed from the fact that it required a significant amount of infrastructure to run. Specifically, it required 15 servers and a complex data configuration. But he says what really slowed the team down was the tool’s scanning process.

“The tool required us to scan every single mailbox prior to extraction in order to determine the amount of data, and that scan process took a long time to complete. As we got further into the project, we estimated that it would take several months to complete the scans, which needed to be done before we could start extracting the data,” Hatch shares.

Solution

As a result of these challenges and the problems they created for the project timeline, the Sherpa team began to search for a new solution. At that point, Hatch reached out to Bishop, who originally implemented the legacy tool at the organization, and asked the Bishop team for recommendations.

“The Bishop team was able to come in and do a deep dive review of our client’s infrastructure to determine if there were any alternate ways for us to extract the data. Based on that review, they recommended a new tool called Archive 2-Anywhere™ from Archive360,” Hatch reports. “The Bishop team said they had recently started using the Archive 2-Anywhere solution and had already had great success using it to do extractions at a much faster pace, so we decided to give it a try.”

Following Bishop’s recommendation, Cloud Sherpas worked with both the Bishop team and the Archive360 team to pilot the Archive 2-Anywhere solution for its client. After some basic configuration and testing, the solution proved to be a much faster solution for the client’s data extraction requirements.

The positive initial results prompted Cloud Sherpas and its client to move forward with the rest of the project using Archive 2-Anywhere.

Results

With Archive 2-Anywhere in place, Cloud Sherpas was able to complete the data extraction project without a hitch and in the agreed upon timeline.

Hatch shares that not only did Archive 2-Anywhere provide timeline improvements because it didn’t require the cumbersome pre-scan process like the legacy tool did, but also because it was able to handle the actual extraction itself at a much faster speed than the legacy tool could.

“We saw a truly exponential increase in speed after moving to Archive 2-Anywhere. We went from being able to extract a couple gigs of data each day to 1.5 terabytes of data a day with ease,” he reports.

In fact, Hatch says that Archive 2-Anywhere was able to complete the extraction so quickly that Cloud Sherpas needed to adjust its original data housing plan in order to keep pace.

“The bottom line is that Archive 2-Anywhere allowed us to complete a major component of this project in a fast time frame, which was a big win for both Cloud Sherpas and our client,” he continues.

Given this positive experience, Hatch says that his team will definitely continue to use Archive 2-Anywhere on any similar client projects. He adds: “I’m a fan of the tool and would absolutely bring in Bishop Technologies and Archive360 on any similar projects that arise in the future. If you’re doing something with data extraction and need a tool to do the work in a short time frame, Archive 2-Anywhere should certainly be at the top of the list.”

Nicholas Hatch,
Director of Enterprise Migrations for North America at Cloud Sherpas
Large Retailer